Despite earlier assurances from British Telecom that its Openzone wireless hotspots would be compatible with Nintendo's DS handheld, it seems the service still won't support the machine's WiFi capabilities.
The company is also vague about just when the "unforseen technical issues," which occurred shortly before the console's launch, will be overcome. Currently BT only expects to provide the proper support "as soon as possible".
It also maintains that "thousands of customers come back to BT every month," though this implies that thousands of them leave as well.